Privacy Policy

1. Who is data controller?

Relox Robotics AB
Org no. 559316-7947
Gustavslundsvagen 151 B
167 51 Bromma
Stockholm
Sweden
For any privacy-related matters, please email: info@reloxrobotics.com

2. How do we collect personal data?

You can directly or indirectly provide us with information about yourself in a number of ways. We may collect personal data from you when you make a purchase from us, contact us, provide feedback, use our website, or communicate with us through social media.

We may collect and process the following categories of personal data:

- Name

- Contact details such as email address and telephone number

- Information from your communication with us

- Information from your use of our website

If you choose not to provide your personal data to us, it may become impossible for us to provide you with information, support, customer service, or offers.

3. Why do we process personal data?

We process your personal data for the following purposes:

- To provide our products and services in accordance with applicable terms and conditions

- To administer and improve our business relationships and customer service

- To develop and improve our products and services

- To provide information and offers to existing and prospective customers

- To fulfill legal obligations

When we process your personal data based on your consent, you may withdraw your consent at any time by contacting us.

4. How long do we save your personal data?

We only store your personal data for as long as required to fulfill the purpose for which it was collected, or as long as required by law.

This means that your personal data may be saved for different periods depending on context and legal requirements.

5. To whom do we disclose your personal data?

We may transfer your personal data to selected third parties.

Examples include suppliers and subcontractors acting as processors under our instructions, where we have entered into data processing agreements.

We may also disclose your personal data if we are required to do so by law, regulation, court order, or decision by a competent authority.

6. Where do we process your personal data?

Our ambition is always to process your personal data within the EU/EEA.

If personal data are transferred and processed in a country outside the EU/EEA, we ensure an adequate level of protection and lawful safeguards.

7. Cookies and similar technologies

We use cookies and similar tracking technologies to deliver and improve the website.

Some cookies are necessary for the website to function.

Cookies may be used to:

- Ensure technical functionality

- Analyze traffic and usage patterns

- Improve website performance and user experience

- Remember preferences

You can block or delete cookies in your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

8. What rights do you have as a data subject?

You have the right to request information about what personal data we process about you and how we process it.

You may request correction of inaccurate personal data, and under certain circumstances request deletion or restriction of processing.

You may also object to certain processing and request data portability when applicable.

If you believe we process your personal data in violation of applicable law, you have the right to submit a complaint to the Swedish Authority for Privacy Protection (IMY).

For requests regarding your rights, please contact us at info@reloxrobotics.com.

9. Data protection framework

In relation to personal data transferred from the EU to countries outside the EU/EEA, we rely on lawful transfer mechanisms and safeguards where required.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version is always available on this page.

11. Contact

If you have any questions about this Privacy Policy, contact us:

Relox Robotics AB
info@reloxrobotics.com